NO RETURN/REFUND POLICY

Last Updated: 12-10-23

Thank you for shopping with BIOTECH. We appreciate your business. Before making a purchase, please carefully read and understand our No Return/Refund Policy outlined below:

1. All Sales are Final:
All sales made through our website at biotechbiogas.com are final. We do not accept returns or exchanges unless the product received is defective or damaged. Please inspect your order upon reception and contact us immediately if you notice any issues.

2. Defective or Damaged Items:
If you receive a defective or damaged product, please notify us within two days of receiving your order. To initiate a return for a defective or damaged item, please contact our customer service at mailtobiotech@gmail.com with detailed information and supporting images.

3. No Cancellations or Modifications:
Once an order is placed, it cannot be canceled or modified. Please review your order carefully before confirming your purchase.

4. Refunds (if applicable):
If your return is approved for a defective or damaged item, we will initiate a refund to your original payment method. Please allow a processing time of 15-20 working days for the refund to be credited.

5. Shipping Costs:
Shipping costs are non-refundable. If a refund is approved, the cost of return shipping will be at the customer’s expense.

6. Late or Missing Refunds:
If you haven’t received a refund within the specified time frame, please check your bank account or contact your credit card company. If the issue persists, reach out to us at mailtobiotech@gmail.com.

7. Contact Information:
For any questions or concerns regarding our No Return/Refund Policy, please contact us at mailtobiotech@gmail.com

8. Changes to this Policy:
We reserve the right to modify or update this No Return/Refund Policy at any time without prior notice. The latest revision date will be provided at the top of this policy.

By completing a purchase on our website, you acknowledge and agree to abide by the terms outlined in this No Return/Refund Policy.

BIOTECH Renewable Energy Pvt. Ltd.

BIOTECH TOWERS TC-29/3396
PB No. 520, MP Appan Road, Vazhuthacaud,
Thycaud P.O, Thiruvananthapuram.
PIN – 695014, Kerala, India.

For any assistance, User can contact +919446000902 or you can write us on mailtobiotech@gmail.com